Health Science Librarians share tips

What are your tips for increasing visibility and impact?
Not to be repetitive, but it is important to identify the needs and opportunities that employees and the institution faces, and then provide services and products that fill the gaps.   I have worked hard to identify “influencers,” key leaders in the hospital. The administration, of course, is the obvious department to find influencers, but each department in the hospital has people who go above and beyond their job description to truly know the issues their peers face and lead them to improve. Influencing the influencers is a powerful method of increasing visibility and impact. If you can get them on board by showing them what you have to offer, they will take care of spreading the word.
Also, I cannot overestimate the power of “Tell-a-Friend.” Word can spread if you can make it easy for people to recommend the library to their peers. For example, I write emails explaining library resources and invite users to forward it to those who they think would be interested. People are more likely to use resources if people they identify with recommend it to them.

Sheryl Ramer, Director, Health Sciences Library, NYC HEALTH + HOSPITALS / Elmhurst, USA.  T: @podcastlib Blog: https://medium.com/@podcastlib

What are your tips for increasing visibility and impact?

“A comment from Annie Mauger (CILIP HLG, 2014) hit the nail on the head – something along the lines of ‘it’s not what we do, it’s what we’re for’.  If we can get a fix on where our services are of most benefit within our organization and build our role around that, then we’ll make a positive impact and promoting these services will raise our profile for all the right reasons”.

Anne Madden, Assistant Librarian, Library & Information Services, St. Vincent’s University Hospital,Dublin, Ireland.

 

Bernadette Colley is a solo Library Administrator at Temple Street Children’s University Hospital, Dublin, Ireland.  She shares her thoughts on being a librarian.

What are you top tips for increasing visibility and impact?

“The answer is two-fold really: Join the dots for people. As you say in your book, ‘Cherry on the cake service’. If people come looking for a book, push them to Athens and your current awareness service. If someone is looking for an ILL and you find the author has made all their articles available on Research Gate, point your user to that site and give them a potted explanation of open access, Lenus, social media and how things are changing. Push twitter and relevant hashtags in your library blog or current contents so that people are not so distrustful. Above all, make friends with your users: people talk!”

Health Science Librarians

Sheryl Ramer is the director of a small, busy hospital library in a large, busy hospital at NYC HEALTH + HOSPITALS / Elmhurst, USA.
What is your favourite thing about being a librarian?
“We serve doctors, allied health professional, nurses, students, volunteers, and Other Staff — anyone with an ID is eligible to use the library.  I like identifying problems or opportunities that employees face, choosing products or services that fit the need, and then promoting the resources to those who need it.
For example, physicians and nurses are responsible for taking Continuing Education credits to maintain their licenses and certifications, and, of course, to improve patient care. I identified CE Direct (https://cedirect.continuingeducation.com/​), an online product that could fit their needs and I am promoting it to all hospital employees.
Even the distribution of the product interests me because necessity is truly the mother of invention: I really learned how to use Google forms because I needed an effective way to handle registrations for CE Direct. The best part of these products, though, is to hear how the product is really helping to continue education and improve patient care”.

 

Bernadette Colley is a solo Library Administrator at Temple Street Children’s University Hospital, Dublin, Ireland.  She shares her thougths on being a librarian.

What is your favourite thing about being a librarian?

“Finding the ‘golden result’ – the article/search strategy that is exactly what the user was looking for, whether they knew about it or not”.

 

What do you like about being a librarian?

“I get a great deal of satisfaction from matching research to its intended audience – there’s a lot of relevant research that isn’t getting “found” and this is a shame.  I also like that it is an evolving profession and therefore challenging – no chance to ever become complacent”.

Anne Madden, Assistant Librarian, Library & Information Services, St. Vincent’s University Hospital,Dublin, Ireland.

The Guiding Textbook

Look out for my book which was published in November 2015.  It is called “The Invisible Librarian  – A Librarian’s Guide to Increasing Visibility And Impact”.  Available from Amazon or Elsevier.  Contact me to get 30% off.

This is the guiding textbook for librarians/Information professionals working in any type of information setting today.  It contains strategies for increasing visibility, value and impact.  It will also encourage people to see libraries and librarians in a new light.